THE INDIGO PLATFORM

How Indigo works

In short

Indigo Property Ops is operations software for vacation rental cleaning companies and property managers. It brings cleaning schedules, inspections, maintenance and statements into one place, with features depending on the version you choose. It helps cleaning organisations and property managers coordinate their teams, including teams that already have their own cleaners.

Follow the work from booking information through turnover, readiness, maintenance and records. Availability depends on version — compare versions.

HOW INDIGO CONNECTS THE WORK

One booking signal.
A complete operational flow.

Follow the flow from booking information through cleaning, inspections, and maintenance to guest readiness and owner finance.

Indigo system flow: an existing PMS sends reservation information into the Indigo control centre. Indigo can export an iCal so owners can supply booked dates to Airbnb, Vrbo, Booking.com, and other sites, with refresh timing controlled by each receiving site. Cleaning schedules, assignments and overrides, inspections and readiness checks, and maintenance follow-up lead to guest-ready properties and financial records including statements, invoices, expenses and PDFs.
From booking sources to guest-ready properties and owner reporting.View full size ↗
Indigo system flow: reservation information from your existing PMS flows into the Indigo control centre, which brings together properties, bookings and teams. From there it leads to cleaning (schedules and overrides), inspections (checks and readiness) and maintenance (issues and follow-up), resulting in guest-ready properties and records and finance, including statements, invoices and PDFs, with Property Manager+.

Indigo can export an iCal of bookings entered in the system. Owners supply that calendar to each booking site they use, such as Airbnb, Vrbo and Booking.com, so those dates can be blocked when the site refreshes the calendar. It is an export, not an import, and refresh timing depends on each site. It does not guarantee against double bookings. Finance is included with Property Manager+.

THE INDIGO PLATFORM

Less chasing.
More knowing.

Your team works across properties. Your information shouldn’t. Indigo gives the office and field teams a shared picture of what’s next, what’s open, and what’s ready.

01

Every turnover, in view.

See check-outs, arrivals, unassigned cleans, and upcoming reservations. Plan cleaning around the time you actually have.

Cleaning schedules · Booking timelines
02

Ready means ready.

Bring cleaning, maintenance, and inspection progress together for each turnover. See what still stands between a property and its next guest.

Turnover readiness · Inspections
03

Keep the follow-up moving.

Track issues by property, priority, assignee, and due date. Find unassigned work, upcoming tasks, and jobs waiting for the next visit.

Maintenance · Contractor coordination
04

Close the operational loop.

Keep owner statements, cleaner statements, cleaning invoices, and maintenance remittance alongside your operational workflows.

Statements · Invoices · Remittance
START WITH YOUR WORK

Different responsibilities.
One connected operation.

Indigo gives each part of the team a practical view of the same operation, with access scoped to role and assigned properties.

01

I organise cleaning

Plan the week, assign cleaners, respond to booking changes, and keep every turnover visible.

See cleaning workflows
02

I manage properties

Follow reservations, readiness, inspections, maintenance, and the work still open before arrival.

See property operations
03

I manage operations and finance

Connect the operational record with owner and cleaner statements, invoices, and maintenance remittance. Finance is included with Property Manager+.

See financial workflows
BOOKINGS & CLEANING, SIDE BY SIDE

See the stay.
Plan the turnaround.

Two timelines. One view of what’s coming. Follow reservations across your managed properties, then see the cleaning windows between stays.

Indigo booking Gantt chart, filtered to managed properties

Property Booking Timeline

See stays, arrivals, departures, and gaps across managed properties.

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Indigo cleaning Gantt chart filtered to managed properties, with colored cleaning windows

Property Cleaning Timeline

See the time between stays, with color-coded windows highlighting turnover urgency.

↗

Booking timeline

See arrivals, departures and gaps across managed properties.

Cleaning timeline

Turn each stay into a visible cleaning window and assignment.

Actual Indigo screens. Both timelines are filtered to managed properties. Names and properties shown are fictional demonstration data.

A CLEARER VIEW FROM YOUR DESK

Start with today.
See what needs attention.

Check arrivals, departures, overdue cleans, inspections, current guests, and upcoming reservations from one operational dashboard.

Illustrative property operations workstation
Illustrative office scene showing the Indigo reservation dashboard
Illustrative office scene featuring the actual Indigo reservation dashboard.
FROM THE OFFICE TO THE PROPERTY

The real workflow.
On a smaller screen.

Open Indigo in a mobile browser to review guest readiness and find maintenance work while you’re away from your desk.

Actual Indigo mobile browser screens with fictional demonstration data.

Actual Indigo mobile browser view: Ready for Guests
Ready for Guests
Actual Indigo mobile browser view: Maintenance & Issues
Maintenance & Issues
PROPERTY INVENTORY

Know what belongs.
Know what needs attention.

Organise inventory by property, room, and item. Track par levels, flag count differences, prepare cleaning checklists, and start an inventory audit from the property record.

Indigo property inventory for a fictional training property, showing room and item counts, par status, and attention flags
Property inventory · Fictional demonstration data · View full size ↗
BEYOND THE TURNOVER

The work is connected.
The records should be, too.

Bring the financial side of property operations into the same picture, with dedicated workflows for owners, cleaners, and maintenance contractors. Availability depends on version — compare versions.

  • Track draft and published owner statements
  • Manage cleaner statements and expenses
  • Keep cleaning invoices and maintenance remittance organized
Actual Indigo Statement Dashboard showing monthly statement status by property
Statement Dashboard · Demo data · View full size ↗
Indigo Statement Dashboard on a phone, with filters and the first property’s monthly status
Indigo Statement Dashboard on a phone, showing more properties and their monthly status

Statement Dashboard · Demo data

THE WEEKLY CLEANING SCHEDULE

Who’s cleaning.
When. And what changed.

Review the week by cleaner, day, status, or owner. See check-out and check-in times, cleaning status, assignments, and Override controls together. Switch to Detailed View or Map View, or use PDF Export.

Actual Indigo weekly cleaning schedule with fictional properties, cleaners, reference numbers and access codes; showing filters, turnover gaps, status and Override controls
Actual Indigo cleaning schedule · Fictional demonstration data · View full size ↗
FROM DEMO TO DAILY USE

A system your team
can learn by role.

Indigo’s onboarding can follow the work each person actually performs—cleaning coordination, property operations, maintenance, inventory, or financial workflows—so users understand both where to click and what happens next.

  1. 01
    Choose the right role

    Match access and training to each person’s responsibilities and assigned properties.

  2. 02
    Follow a real workflow

    Learn the sequence from booking signal through turnover, readiness, follow-up, and records.

  3. 03
    Practice with clear examples

    Use realistic demonstration data without exposing live operational or owner information.

EXPLORE THE FULL PLATFORM

Every part of
property operations.

From reservations and access codes to inspections and owner statements, find the tools your office and field teams use throughout the day.

01

Operations

Keep the work between stays moving.

Ready for Guests
Review turnover readiness before the next arrival.
Cleaning
Organize cleaning schedules and assignments.
Manual Tasks
Keep additional operational tasks alongside scheduled work.
Cleaning Timeline
See cleaning windows across your properties.
Inspections
Follow inspection progress as part of guest readiness.
Maintenance & Issues
Track property issues, priorities, assignees, and due dates.
Training
Access training from the operations workspace.
Reports
Review operational reporting alongside daily activity.
02

Bookings

Understand the stays that drive your schedule.

Reservations
Review upcoming stays and reservation details.
Booking Timeline
See reservations across managed properties on a shared timeline.
Calendar Blocks
Keep blocked dates visible in your booking workflow.
Import Reservations
Bring reservation records into Indigo.
03

Properties

Keep property information within reach.

Properties
Find and manage the properties in your portfolio.
Access codes
Keep access information organized by property, owner or customer, and organization.
Property codes
Find access codes associated with a property.
Owner / Customer codes
Organize codes associated with owners and customers.
Organization codes
Keep organization-level codes together.
Inventory
Review inventory as part of property operations.
04

Financials

Connect operational work with its financial records.

Statement Dashboard
See statement status across your properties.
Owner Statements
Work with draft and published owner statements.
Owners & Managers
Keep owner and manager records organized.
Property Statement Settings
Manage statement settings for individual properties.
Cleaning Invoices
Keep cleaning invoices together in a dedicated workflow.
Cleaner Statements
Organize statements for your cleaning teams.
Cleaner Expenses
Keep cleaner expenses alongside financial records.
Maintenance Remittance
Manage remittance for maintenance work.
Statement Settings
Manage the settings behind your statement workflow.
05

Dashboard & Admin

Start with the day ahead and reach the tools behind it.

Dashboard
Review check-ins, check-outs, upcoming reservations, cleaning needs, and inspections. Switch between Reservations and Business Ops views.
Admin
Access Indigo’s dedicated administration area.
01

Operations

Keep the work between stays moving.

+
Ready for Guests
Review turnover readiness before the next arrival.
Cleaning
Organize cleaning schedules and assignments.
Manual Tasks
Keep additional operational tasks alongside scheduled work.
Cleaning Timeline
See cleaning windows across your properties.
Inspections
Follow inspection progress as part of guest readiness.
Maintenance & Issues
Track property issues, priorities, assignees, and due dates.
Training
Access training from the operations workspace.
Reports
Review operational reporting alongside daily activity.
02

Bookings

Understand the stays that drive your schedule.

+
Reservations
Review upcoming stays and reservation details.
Booking Timeline
See reservations across managed properties on a shared timeline.
Calendar Blocks
Keep blocked dates visible in your booking workflow.
Import Reservations
Bring reservation records into Indigo.
03

Properties

Keep property information within reach.

+
Properties
Find and manage the properties in your portfolio.
Access codes
Keep access information organized by property, owner or customer, and organization.
Property codes
Find access codes associated with a property.
Owner / Customer codes
Organize codes associated with owners and customers.
Organization codes
Keep organization-level codes together.
Inventory
Review inventory as part of property operations.
04

Financials

Connect operational work with its financial records.

+
Statement Dashboard
See statement status across your properties.
Owner Statements
Work with draft and published owner statements.
Owners & Managers
Keep owner and manager records organized.
Property Statement Settings
Manage statement settings for individual properties.
Cleaning Invoices
Keep cleaning invoices together in a dedicated workflow.
Cleaner Statements
Organize statements for your cleaning teams.
Cleaner Expenses
Keep cleaner expenses alongside financial records.
Maintenance Remittance
Manage remittance for maintenance work.
Statement Settings
Manage the settings behind your statement workflow.
05

Dashboard & Admin

Start with the day ahead and reach the tools behind it.

+
Dashboard
Review check-ins, check-outs, upcoming reservations, cleaning needs, and inspections. Switch between Reservations and Business Ops views.
Admin
Access Indigo’s dedicated administration area.

See how these workflows fit your portfolio.

Request a demo

See Indigo in your operation.

Compare versionsRequest a demo