1. Who we are and what this policy covers
Gower Gray LLC operates this marketing website under the name Indigo Property Ops. In this policy, “we,” “us,” and “our” refer to that operator.
This policy covers the public pages, product screenshots, and downloadable material on this website. It does not describe the separate processing of account, reservation, guest, property, contractor, or financial records inside the logged-in Indigo application. Your organisation’s agreement and any applicable application privacy notice govern that service.
2. Information processed by this website
- Technical information. When your browser requests a page or file, our web server and hosting infrastructure process information such as your IP address, request time, requested URL, browser information, response status, and referring page if your browser sends it. Some of this information may be recorded in access, security, or error logs.
- Information you choose to send. If you use our contact form, we receive your name, email address, selected Indigo version, message, and any optional organisation or phone details you provide. If you email us directly, we also receive any information or attachments you include. Please do not send passwords, property access codes, payment details, or guest records in a general website enquiry.
This website provides a contact form. It does not provide account registration, payment processing, or file-upload features. Following a login link takes you to the separate Indigo application.
3. How information is used
We use website request information to deliver pages and files, maintain availability, diagnose errors, and help protect the website from misuse. Information you send in an enquiry is used to respond to you and manage that correspondence.
Where applicable data-protection law requires a legal basis, these activities may rely on our legitimate interests in operating a secure website and responding to enquiries, steps you request before entering a contract, or a legal obligation. Where an activity requires consent, we will seek it separately.
4. Cookies, analytics, and advertising
This marketing website does not currently set its own tracking cookies or use advertising pixels, third-party analytics scripts, or browser local storage to profile visitors. It serves its product screenshots and website assets from the website itself.
Your browser may cache files to make repeat visits faster. Hosting and network providers may process technical request information independently of cookies. The separate Indigo application may use authentication cookies; this website policy does not describe those application cookies.
5. Hosting and disclosure
The website is hosted on Fly.io. Fly.io processes network and technical information needed to host and secure the site. You can read Fly.io’s privacy statement for information about its own practices.
Contact-form enquiries are sent through Resend to our business email inbox. Resend and our email provider process the message and delivery information needed to deliver and handle your enquiry. We do not store enquiries in a separate website database. We temporarily count requests by IP address to limit automated abuse; these counts expire after ten minutes and may reset when the server restarts.
Website information may be available to people and service providers who need it to operate the site, handle enquiries, investigate misuse, or meet legal obligations. We do not use this website to sell visitor information or share it with advertising networks for cross-context behavioural advertising.
Hosting and communications services can involve processing in the United States or other countries where providers operate. Applicable privacy protections may differ from those in your location.
6. Retention and security
Technical records and correspondence are retained according to their operational purpose, the relevant provider’s retention settings, and any applicable legal requirements. This website does not promise a fixed deletion period for provider logs. Contact us if you need information about a specific record or retention period.
The site uses HTTPS for connections. No website, transmission method, or storage system can be guaranteed completely secure.
7. Your choices and privacy requests
Depending on where you live and the laws that apply, you may have rights to request access, correction, deletion, restriction, or a copy of personal information, or to object to certain uses. Rights can be subject to exceptions and verification of your identity. You may also have a right to complain to your local data-protection authority.
Send website privacy questions or requests to info@email.indigopropertyops.com. Describe your request without including unnecessary sensitive information. For records entered into Indigo by a property manager or other organisation, contact that organisation first so your request reaches the party responsible for those records.
8. Children
This website is intended for business audiences and is not directed to children under 13. It does not invite children to submit personal information. If you believe a child has sent us personal information through a website-related enquiry, please contact us.
9. Other websites and policy updates
Links may take you to the Indigo application or another website, where different privacy information and terms may apply. Review those notices before providing personal information.
We may update this policy as the website or its practices change. The date at the top identifies the latest revision. Where the law requires additional notice or consent for a change, we will provide it.
10. Contact
For privacy enquiries concerning this website, contact Gower Gray LLC at info@email.indigopropertyops.com or call 407 764 0324.